Privacy Policy

Welcome to GETO’s Privacy Policy

  1. Hi there, we’re GETO and welcome to our privacy policy. This policy sets out how we handle your personal information if you’re a GETO user or visitor to our apps/sites. It applies across all GETO Elements.

  2. When we say ‘we’, ‘us’ or ‘GETO’ it’s because that’s who we are and we own and run the apps/sites.

  3. If we say ‘policy’ we’re talking about this privacy policy. If we say ‘user terms’ we’re talking about the rules for using each of the apps/sites. The rules vary by product and each product makes them separately available and seeks consent to them separately and binding to this policy.

The type of personal information we collect

  1. We collect certain personal information about visitors and users of our apps/sites.

  2. The most common types of information we collect include things like: user-names, member names, email addresses, IP addresses, phone numbers, other contact details, survey responses, blogs, photos, payment information such as payment agent details, transactional details, tax information, support queries, forum comments, content you direct us to make available on our apps/sites (such as item descriptions), and web analytics data. We will also collect personal information from job applications (such as your CV, the application form itself, cover letter and interview notes).

How we collect personal information

  1. We collect personal information directly when you provide it to us, automatically as you navigate through the apps/sites, or through other people when you use services associated with the apps/sites.

  2. We collect your personal information when you provide it to us when you complete membership registration and buy or provide items or services on our apps/sites, subscribe to a newsletter, email list, submit feedback, enter a contest, fill out a survey, or send us a communication.

Personal information we collect about you from others

  1. Although we generally collect personal information directly from you, on occasion, we also collect certain categories of personal information about you from other sources. In particular:
    a. Financial and/or transaction details from payment providers located in the US, UK, and the rest of the world in order to process a transaction.
    b. Third party service providers (like Paypal, Google, Facebook, Apple) who are located in the US or UK, which may provide information about you when you link, connect, or login to your account with the third party provider.
    c. Other third party sources and/or partners whereby we receive additional information about you (to the extent permitted by applicable law), such as demographic data or fraud detection information.

How we use personal information

  1. We will use your personal information:
    a. To fulfil a contract, or take steps linked to a contract, particularly in facilitating and processing transactions.
    b. Where this is necessary for purposes in our or third parties’ legitimate interests, including:

    • Operating the apps/sites

    • Providing services

    • Verifying identity

    • Responding to support tickets

    • Updating users

    • Technical analysis

    • Monitoring for fraud

    • Managing relationships

    • Legal and operational management

    • Staff training

    • Product and service improvement

    • Administrative functions

    • Processing job applications
      c. Where you give consent, including:

    • Marketing information

    • Personalised services
      d. Where required by law
      e. For responding to government or legal investigations.

When we disclose your personal information

  1. We may disclose personal information to:

  • Companies in the GETO group

  • Authors of content or services

  • Subcontractors and service providers

  • Professional advisers

  • Regulators and government

  • Purchasers of our business/assets

  • Legal or law enforcement requests

  • To defend our rights or prevent risk

  • Rights holders in infringement cases

  • Others when legally authorized or required

Where we transfer and/or store your personal information

  1. Your data may be processed in the US and in other countries. We work with providers that maintain good data security practices.

How we keep your personal information secure

  1. We use secure servers, access controls, two-factor authentication, and encryption where appropriate.

How you can access your personal information

  1. You can access or correct your information via your account or by contacting us. You can close your account at any time.

Marketing choices regarding your personal information

  1. With consent, we send marketing emails. You can opt-out at any time.

  2. You can control cookie preferences through your browser settings.

Cookies and web analytics

  1. We use cookies, beacons, and similar technologies. Learn more in our cookie policy.

  2. Anonymous information may be collected, such as:

  • IP address

  • Domain name

  • ISP details

  • Visit time and duration

  • Pages accessed

  • Referral website

  • Device OS

  1. Third-party advertising may show you our ads based on previous site visits.

Information about children

  1. Our services are not for users under 13. Users aged 13–18 must have parental supervision.

Information you make public or give to others

  1. If you share your information with others, we cannot control how they use it. Be cautious with public or third-party sharing.

How long we keep your personal information

  1. We retain data as long as necessary for services and legal compliance. If requested, we will erase your data, except where we are legally or operationally required to retain some information.

When we need to update this policy

  1. We update the policy as necessary and will notify users where appropriate. The latest version is always available on our site.

How you can contact us

  1. Questions? Contact us at info@geto.space

  2. Thanks for reading — understanding this helps you protect your privacy.

If you’re a user or visitor in the European Economic Area these rights also apply to you:

  1. We are a ‘data controller’ under EU law (GDPR).

  2. You may request data transfer, erasure, or restriction. You can object to processing based on legitimate interest or withdraw consent.

  3. Some data processing is mandatory to provide services or fulfill legal obligations.

  4. You can lodge complaints with your local data protection authority.

Note: "Personal information" and "personal data" mean the same thing here.

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